Privacy Policy

At Bloom. your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our salon, use our website, purchase our products or services (including online courses), or engage with us in any way.

1. Information We Collect

We may collect the following types of personal information:

Contact Details: Name, email address, phone number, and mailing address.
Booking Information: Appointment history, services requested, stylist preference.
Payment Information: Billing address and payment details (processed securely via third-party platforms).
Online Course Data: Course enrollment details, progress tracking, and certifications.
Technical Data: IP address, browser type, device information, and website usage through cookies or similar tracking tools.

2. How We Use Your Information

We use your information to:

Schedule and manage appointments.
Deliver online courses and track progress.
Process payments securely.
Send confirmations, reminders, or promotional content (if you opt-in).
Improve our website and services.
Respond to inquiries or customer service requests.

3. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information with:

Trusted third-party service providers (e.g., booking platforms, payment processors, email marketing services) who help us operate our business.
Legal authorities if required by law or in response to legal processes.

All third parties are required to maintain the confidentiality and security of your information.

4. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience and gather analytics. You can adjust your cookie preferences in your browser settings.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or deletion of your data.
Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at [Insert Email Address].

6. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📍 110-112 Nolan Street, Maryborough VIC 3465
📞 0480 672 272
📧 admin@bloomhairandbeautymaryborough.com